ACCOUNT SUPERVISOR

Building strong client relationships with a select group of Trapeze’s key accounts. Specifically these responsibilities include:

Building strong relationships with our client’s marketing team, becoming a trusted and respected advisor

Developing a deep understanding of client business requirements and leveraging this insight to create insightful internal project briefs.

Networking inside the client organization to ensure Trapeze is constantly aware of our client’s business challenges and needs, and understand with clarity where we can help.

Also you should be ensuring that the right people inside the client organization are aware of Trapeze full set of capabilities.

Presenting and selling Trapeze solutions

Managing weekly status updates across multiple initiatives with the client

Internally developing forward looking account plans

Regularly reviewing overall program performance with our client (via web analytics)

Leading the strategic planning and account planning efforts on your Key accounts

Working directly with Trapeze’s VP of Strategy to convert client-articulated needs into methodologically and strategically sound strategic plans

Actively leverage data analytics to provide actionable insights into future strategy

Working independently and in conjunction with Trapeze’s team of strategy analysts to find insightful market research including the collection and analysis of the client’s target audience, competition

Leading the creation of client presentations – be assembling input from the various Trapeze experts into a clearly articulated, web articulated story to the client.

Be a core team member in Trapeze’s Strategy Practice Group meeting – consistently investing in evolving the company’s strategy capability

Bachelor’s Degree (preferably in commerce/ecommerce related program), with 3 to 5 years relevant industry experience.

Must have minimum 4 years experience of account supervisory experience, ideally at a major advertising agency (or equivalent client side experience).

Experience in retail, media and entertainment consumer electronics is preferred

Willingness to travel to various locations across Southern Ontario

Working knowledge of social media and social media marketing tactics

Strong interest and demonstrated experience in online business strategy.

Strong proficiency in Microsoft software (Word, Excel, PowerPoint)

Strong working knowledge of Internet research and compiling and analyzing data, statistics and trends from web sites and online marketing campaigns.

Business analysis and data quality management skills. Ability to use and comprehend analytic tools.

Good organizational and "multi-tasking" skills. Knows how to manage own time and tasks effectively.

Strong quantitative analysis skills.

Hands-on experience with SEO and Paid Search is a plus

Hands-on experience with Web analytics tools (e.g. Google Analytics, WebTrends, Omniture etc.),

Internet research tools (ie. comScore, eMarketer), SEM tools (ie. AdWords, YSM etc.)

Experience working on interactive marketing campaigns with strong knowledge of online marketing tactics (SEM, SMM, Paid Media Advertising, RSS, email marketing and eCRM etc.)

Intelligent, hard working and energetic

Well organized and detail oriented

Passionate about the field of marketing in general, and interactive marketing specifically

Creative mind with the ability to conceive of new ideas that can help solve client problems.

Comfort with web technologies – including databases, content management solutions, and wireless technologies such as SMS / text messaging.

Comfort with web marketing tools such as search engine marketing, social media marketing and ad serving networks.

Ability to multi-task and manage evolving priorities.

Strong written and verbal communication skills

Able to work under tight timelines for demanding clients.

A good team leader, with effective management skills. A key attribute is being able to effectively solicit input from other skilled team members before deciding upon best approach.

Excellent working conditions

Career advancement opportunities

Competitive compensation package

Comprehensive health benefits plan (medical, dental, life insurance and disability)

Opportunity to work in a fast growing digital marketing agency with great clients, in a collaborative learning environment, with smart and passionate colleagues